Privacy Policy

1. Introduction

KOOBEUSA ("we," "us," "our," or "Company") operates the www.koobeusa.com website and mobile application. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our services including car sales, visa assistance, ticket booking, and other community services.

2. Information We Collect

We collect information you provide directly and automatically, including:

• Personal identification information (name, email address, phone number)
• Car details, specifications, and photos for car sales listings
• Visa and travel document information
• Payment and billing information
• Communication records and messages
• Website and mobile app usage data through cookies and analytics
• Device information (IP address, browser type, operating system)

3. How We Use Your Information

We use collected information for:

• Processing and managing car listings and sales
• Facilitating visa application assistance
• Managing ticket bookings and travel arrangements
• Communication with you about your requests and services
• Processing payments and billing
• Improving our services and website experience
• Fraud prevention and security
• Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption, secure data transmission, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers maintaining our website, mobile app, and payment processing
• Government agencies when required by law
• Other buyers/sellers when necessary for completing transactions
• Legal authorities in response to lawful requests
• Third-party partners for visa and travel services (only with your consent)

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing
• Data portability (receive your data in standard formats)

7. Cookies and Tracking

Our website uses cookies to enhance user experience, remember preferences, and gather analytics. You can control cookie settings through your browser settings. We respect your preferences regarding tracking and use technologies only for improving your experience.

8. GDPR and Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have additional data protection rights. We comply with GDPR requirements including data minimization, purpose limitation, and lawful basis for processing. You can exercise your rights by contacting us at privacy@koobeusa.com.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we take immediate steps to delete it.

10. Third-Party Services

We use third-party services including:

• Supabase for database and authentication
• Vercel for hosting and storage
• Payment processors for financial transactions
• Analytics providers for usage insights

These providers are bound by confidentiality agreements and are only permitted to use your data to provide services to us.

11. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion at any time. However, we may retain information for compliance with legal obligations, fraud prevention, and account recovery.

12. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

13. Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to KOOBEUSA. We are not responsible for the privacy practices of external websites. Please review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes your acceptance of the updated policy.

15. Contact Us

For privacy inquiries, data access requests, or to exercise your rights, please contact us: